01
Visit complete
No follow-up booked
Next step missing.
AI Patient Engagement Orchestration
Keep care moving after the visit.
Wattson Pulse turns follow-up gaps into booked next steps across recalls, cancellations, replies, and reactivation workflows.
Don't let treatment lapse after the visit.
02
Recall due
Recall overdue
Recall slips.
03
Visit canceled
Canceled visit
Visit stays lost.
04
Patient replies
Reply needs review
Staff needs context.
Pulse finds the next step.
Wattson Pulse analyzes and scores your patients so you know how and when to engage each patient.
Pulse
Recommend the right workflow for each patient group.
2 recommendations
Group 01
Needs follow-up
24 patients
Recommended
AI engagement workflow
Follow-up recovery
Group 02
Recall overdue
18 patients
Recommended
AI retention workflow
Recall outreach
From signal to scheduled follow-up.
Pulse groups patient signals, recommends the workflow, and routes the next scheduling step.
Follow-up recovery
Completed visit, no next appointment
Ready for outreach
Signal
01
Visit complete
Follow-up due in two weeks
Cohort
02
24 patients
No next visit scheduled
Workflow
03
Follow-up recovery
Voice, SMS, and email outreach
Next step
04
Book next visit
Staff-approved scheduling path
Next booked step
Patients receive the approved follow-up path with staff handoff for exceptions.
Book next visit
Find the first care gap.
Start with the patient group most likely to need follow-up. AI Patient Access captures demand before the visit, AI Patient Engagement keeps patients moving after it.